FAQ's
1. How do I access my purchased digital products?
After completing your purchase, you will receive an order confirmation email containing a download link. Click the link to access your product instantly.
2. I didn’t receive the download email. What should I do?
If you don't see the email in your inbox:
- Check your spam or junk folder.
- Ensure that the email address provided during the purchase is correct.
- If the problem persists, contact our support team at info@Brilliantmindcourses.com
3. Can I access the product on multiple devices?
Yes! Once downloaded, you can access the product on any compatible device, such as your phone, tablet, or computer.
4. What should I do if I have trouble downloading the product?
If you encounter any technical issues:
- Ensure you have a stable internet connection.
- Try using a different browser.
- Contact us at info@Brilliantmindcourses.com if the issue persists.
5. Is there a refund policy for digital downloads?
Due to the nature of digital products, we do not offer refunds once the product has been downloaded or accessed. However, if you experience technical issues, please contact us, and we will assist you promptly.
6. How secure is my purchase?
We use secure payment processing to ensure your transaction is safe and encrypted. Your personal information is kept private and secure.
7. Can I share my download link with others?
No, the download link is for personal use only. Sharing the link violates our terms of service.
8. Are the programmes updated over time?
Yes, we occasionally update our programmes to ensure they remain valuable and up to date. We may inform you of updates via email if available.
9. What if I need additional support for the programme?
We’re here to help! If you have questions or need guidance, feel free to contact us at info@Brilliantmindcourses.com